by admin | Apr 17, 2025 | AI News
The evolution of customer experience in logistics At that time, they announced FedEx Surround, the first FedEx customer-facing offering built using Azure, which FedEx made available in December 2020. FedEx Surround uses AI, machine learning and analytics to...
by admin | Feb 12, 2025 | AI News
Ciscos new AI agents and assistants aim to ease customer service headaches But AI agents are growing ever more sophisticated, showing promise in nearly every area of the enterprise, including customer service. Prior to launch, Cisco is performing an internal pilot of...
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